WHAT IS QUALITY? ---------> Quality of design
---------> Quality of conformance
---------> user satisfaction
---------> Required level of quality achieved
---------> Quality culture
SCOPE ---------> Large complex systems
---------> Documentation
QUALITY DIMENSIONS AND FACTORS ---------> Efficiently
---------> Usability
---------> Maintability
---------> Realibility
ACHIEVING SOFTWARE QUALITY ---------> Quality Assurance
---------> Quality Control
---------> Software Engineering method
---------> Project management technique
SQA GROUP ---------> Prepare SQA plan
---------> Software process description
---------> Review software engineering process
---------> Audit desingnated software
---------> Ensure work according to procedure
---------> Record non compliance
SQA GOALS ---------> Requirements quality
---------> Quality control
---------> Code quality
---------> Design quality
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